What Information We Gather and Why
When you create an account, we collect your name, email address, mobile number, and date of birth — the minimum needed to verify your identity and keep your wallet secure. If you deposit or withdraw using GCash, Maya, or InstaPay, we also record the transaction reference,
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amount, and e-wallet number tied to that transfer. This lets us match your payment to your account and investigate any disputed transaction. We collect device and session data — your IP address, browser type, and pages visited — through cookies and similar tools so the lobby
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loads correctly on your phone whether you are in Manila or Cagayan de Oro. We do not sell this information to third parties for marketing. Data shared with payment processors like GCash, Maya, and InstaPay is limited to what those providers need to complete your transaction.
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Retention periods vary by data type: account identity records are kept for as long as your account is active and for a period after closure as required under applicable law; transaction logs are retained as needed for financial compliance. You can ask us to review, correct,
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or remove your data at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.